Your Rx Growth Platform

Grow your independent pharmacy. Officially.

RxOfficially brings your patient app, two-way texting, online booking, online store, deliveries and Google reviews into one platform. It works alongside the pharmacy system you already use, so nothing changes at the dispensing counter.

Built and used first at an independent pharmacy in Katy, Texas.

Connects with your pharmacy system: PioneerRxComputer-RxLiberty Moving from another portal? Bring your patients with you.
Features

Everything around the counter, in one place

Your dispensing software fills prescriptions. RxOfficially does everything else that brings patients in, keeps them coming back and saves your team time.

Patient app and portal

Refills, order tracking, transfers, messages and family members, in your pharmacy's own brand.

Two-way texting

Ready-for-pickup, refill and appointment texts, plus one shared inbox for every reply.

Online booking

Vaccines and consultations with reminders, reschedule links and a booking page for your website.

Online store

Sell OTC products online with pickup or delivery, coupons, gift cards and member pricing.

Delivery and driver app

Plan routes, text patients when the driver is on the way, and capture signatures at the door.

Google review requests New

A friendly text the day after pickup with a trackable link. Patients who already reviewed are never asked again.

Photo ID New

Patients send the front and back of their ID from their phone. Stored encrypted, verified by your team.

Counter tablet

Signatures, counseling and quick OTC sales with coupons and gift cards, right at the counter.

Dashboards and memberships

See pickups, reviews, bookings and sales at a glance, and run paid membership plans.

How it works

Live in days, not months

No new hardware and no change to how you dispense.

Connect your pharmacy system

We link RxOfficially to PioneerRx, Computer-Rx or Liberty so pickups and refills flow in on their own.

Bring your patients over

Import your contacts and history from your old portal. Opt-outs come across too, so nobody gets texts they didn't ask for.

Switch on what you need

Turn on texting, booking, the store, deliveries and review requests one at a time, at your own pace.

Security

Built for patient data from day one

  • Encrypted patient data. Sensitive fields and ID photos are encrypted in the database, and every connection uses HTTPS.
  • Every view is logged. An audit trail records who opened, changed or exported patient information.
  • The right access for each person. Roles for owners, pharmacists, technicians and drivers, with two-step sign in.
  • Hosted in the United States on Amazon Web Services, with nightly encrypted backups.
  • Opt-outs respected. STOP replies and do-not-contact lists are honored across texting and reviews.

What your team stops doing

Calling patients to say it's readyAutomatic texts
Taking vaccine bookings by phoneOnline booking
Asking for reviews at the counterNext-day review texts
Photocopying ID cardsPhoto ID from the phone
Juggling separate toolsOne platform

See RxOfficially with your own pharmacy in mind

We'll walk you through it in 20 minutes and show you how it fits with your pharmacy system.